Privacy Policy
We are committed to protecting your information and ensuring that every interaction with our brand remains secure, respectful and transparent.
Information We Collect
Name, email address and phone number. Project details, including residence type, architect or builder. Information submitted through forms or direct communication. Website usage data, including cookies and analytics insights. We collect only the information necessary to provide a thoughtful, responsive experience - from initial inquiry through project completion.
How We Use Your Information
Responding to inquiries and consultation requests. Coordinating project details and communication. Improving website functionality and usability. Maintaining internal records and communication. Your information is used solely to support your experience with ELARA. We do not sell, rent or distribute your information to third parties.
Data Protection & Security
Your information is stored using secure systems, with access limited to authorized personnel. We implement industry-standard safeguards to protect against unauthorized access, disclosure or misuse. While no system is absolute, we take every reasonable measure to ensure your information remains protected.
Third-Party Services
Select third-party platforms may support our operations, including analytics tools, hosting providers and communication systems. These providers are carefully selected and required to adhere to appropriate data protection standards.
Your Rights
You may request access to, correction of or deletion of your personal information at any time. You may also opt out of future communications from ELARA. To make a request, please contact us directly.
Cookies
Our website uses cookies to enhance usability and understand how visitors interact with our content. You may adjust your browser settings to manage or disable cookies at any time.
